The Warranty Period of products, purchased from Mobile Health is 12 months from the date of purchase. This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, Mobile Health will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance except for cases where the defect was cause by user’s misuse of the product. To obtain warranty service, you must first contact us (603-27870550 or support@mobilehealth2u.com) to determine the problem and the most appropriate solution for you.